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G S A I n f o C e n t e r | E n t e r p r i s e I n f o r m a t i o n P o r t a l

S c e n a r i o
Increasing requirements to utilize Internet technologies created the need for the GSA to build a system to maximize its human capital and intellectual capital assets and share them nationwide.

The Public Building Services Division of the GSA asked GCM to develop a web application that would allow GSA personnel to quickly access employee information, locate persons with specific types of expertise and provide a central repository of information for a wide variety of topics and subjects.

S o l u t i o n
GCM created the GSA InfoCenter, a large-scale intranet portal that tightly integrated two related components: The ResourceBank and the KnowledgeBank.

The ResourceBank is a database of information about employees, contractors, vendors and others. Each individual is categorized according to specialty and expertise, allowing any other individual within the system to quickly find someone with a specific skill set or knowledge on a specific topic.

The KnowledgeBank is a document and knowledge management system that allowed all users to contribute files, articles and web links, and to categorize and manage content and submissions.

Featuring advanced, completely browser-based administration capabilities, the GSA InfoCenter supports over 11,000 users nationwide.